Powerhouse Building Managers will oversee building operations; conduct room checks; oversee opening and closing procedures; conduct meetings and supervise Event Crew and Welcome Desk Associates student staff. Building Managers will serve as the responsible party when there is not a professional staff member working in the building. Building Managers are an essential part of the customer service provided by the Powerhouse.

Roles and Responsibilities

• Supervise the Powerhouse in the evenings and weekends
• Assist the House Crew with setups as needed
• Do rounds of all the Powerhouse facilities
• Respond to any and all emergencies in the Powerhouse and contact Campus Security when necessary
• Document via incident report any emergencies that took place during your shift
• Complete shift report at the end of your shift
• Indicate any work order needs in your shift report
• Check in on all meetings and events in the Powerhouse to make sure individuals using the space don’t have any issues or concerns
• Document any no shows for room reservations
• Be knowledgeable about all technology in the Powerhouse so you can assist users as needed
• Enforce and adhere to all Powerhouse and Beloit College policies and procedures
• Know and understand how to read room set ups in Trello
• Attend all staff meetings
• Know and understand how to access Google Calendar and DSE and find a room reservation
• Ask for help if needed- never assume
• Before your shift ends put out the daily schedule for the next day
• When you are working, do not spend all of your time in the office. Do rounds and sit at the desk with the Front Desk Staff member when not doing building rounds

The Powerhouse Welcome Desk Associates will oversee front desk operation; check ID’s, check out/in equipment; and assist with program registrations. The Welcome Desk is the reception area for the entire Powerhouse. No one will be able to access any part of the Powerhouse without stopping by the front desk and speaking with the Welcome Desk Associate.

Roles and Responsibilities

• Understanding the layout and services offered in the Powerhouse
• Knowledgeable of Key Sign out policies and procedures
• Handle Equipment Sign out Requests
• Answer Information Desk phone and report conversations
• Know and understand how to access Google Calendar and DSE and find a room reservation
• Provide Good Customer Service
• Answer the phone “Hello this is (State your name) at the Beloit College Powerhouse, how may I help you?”
• Have an understanding of what is going on in the building during your shift
• Ask if you do not know

The Powerhouse House Crew will assist with event preparation, delivery and take down; assist with room reservation prep; and assist with event A/V support.

Role and Responsibilities

• Learn how to read and understand Trello for proper room set ups
• Know how to use all the technology in the Powerhouse
• Know and understand how to use the sound equipment located in the Auditorium and Fourth Floor Conference Center
• Have knowledge of all the types of room set ups for all meeting space.