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Help Desk


Report An Issue

Help Desk services are provided by our BITS Support team.  Contact BITS Support for training or assistance with any of your campus technology needs, including: computer, mobile device, audio-visual, printing, and classroom technologies.


Self Service Solutions

BITS maintains an ever-expanding online Knowledge Base where users can find a wealth of documentation about computer, mobile device, audio-visual, printing, and classroom technologies, and much more. 

New documentation is developed and added on a regular basis.  If the information you seek is not captured in our Knowledge Base, be sure to let us know.


Classroom & Space Technology

BITS designs, builds, documents, and supports the audio-visual and computing systems in campus classrooms, computer labs, event venues, and other spaces.  Most campus presentation and learning spaces are equipped with integrated audio-visual equipment.  Visit the BITS Knowledge Base for detailed information and usage instructions on the technology in specific spaces. 


Not Finding What You Need?

New documentation is being developed and added on a regular basis.  If the information you seek is not captured in the Service Catalog or on the BITS Knowledge Base, be sure to let us know.


Resources and Support

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Contact

  • Location: Mayer Hall, 2nd Floor
  • Hours: Mon-Fri, 7:30 a.m. - 4:30 p.m.
  • Phone: 608-363-HELP (4357)