Grievances Addressed to External Agencies
If a student believes that the College’s administrative procedures outlined above have not adequately addressed concerns identified under the Program Integrity Rule, they may pursue an external process. Students may file an external grievance against the College with relevant state and federal agencies including, but not limited to, the Higher Learning Commission, the Division of Trade and Consumer Protection of the Wisconsin Department of Agriculture, Trade and Consumer Protection, the Office of the Attorney General for the State of Wisconsin, and the Department of Education’s Office of Civil Rights.
Please note that many agencies require students to first exhaust their college’s grievance procedures before filing a grievance with the agency. We recommend that students refer to the individual agency’s policies to familiarize themselves with relevant requirements including filing deadlines and whether they must first pursue the College’s grievance process.
The Higher Learning Commission (“HLC”) of the North Central Association of Colleges and Schools
The HLC is an independent body responsible for the accreditation of programs offered by Beloit College. Accredited institutions, such as Beloit, are required to submit progress reports, monitoring reports, contingency reports, and annual reports, as well as to participate in focused visits, all aiming to ensure delivery of high quality education. When a complaint raises issues regarding an institution’s ability to meet accreditation criteria, HLC will forward a copy of the complaint to the institution and request a formal response. Complaints may be filed on the Higher Learning Commission's website.
The Division of Trade and Consumer Protection of the Wisconsin Department of Agriculture, Trade and Consumer Protection
The Division is prepared to receive and review student consumer complaints regarding alleged fraudulent or abusive practices by a college or university in the delivery of post secondary academic programs and activities, including, for example, fraud or false advertising. Complaints may be filed in written or electronic form by accessing the Division's website.
The Office of the Attorney General for the State of Wisconsin
The Office is authorized to investigate and prosecute violations of State consumer laws, including laws relating to deceptive advertising, credit, charitable solicitations, telecommunications, telemarketing and sales. The Office cooperates with other States, the Federal Trade Commission and other federal agencies in addressing national consumer protection issues. Further, the Wisconsin Department of Justice Office of Consumer Protection litigates cases that are referred to the Department by other States agencies. Complaints may be filed on the Wisconsin Department of Justice Office of Consumer Protection's website.
U.S. Department of Education’s Office for Civil Rights
Anyone who believes that an educational institution that receives federal financial assistance has discriminated against someone on the basis of race, color, national origin, sex, disability or age, may file a grievance with the U.S. Department of Education’s Office for Civil Rights or contact the regional office:
OCR Regional Office #5 Office
500 West Madison St., Ste. 1475
Chicago, IL 60661
Other State agencies or State Boards are involved in the evaluation and approval of institutional programs, or in the granting of professional certification or licensure. For Beloit, this includes, but may not be limited to:
- Department of Public Instruction (teacher preparation programs)
If you are currently enrolled, or anticipate enrollment, in an educational program that requires State agency or board authorization and/or licensure and do not see it listed here, please contact the Office of the President at: 608-363-2240.
Students may also file a grievance with their home state, or the state in which they are participating in a Beloit College program. This list of agencies by state may be used to find an relevant agency to contact.